UltraViewer 6.5

UltraViewer is a powerful remote control software that allows users to provide remote support between two computers. Developed by DucFabulous Research & Development Science Co, Ltd., this free software is particularly useful in IT and development scenarios.

With UltraViewer for Windows, clients can safely observe troubleshooting processes while IT professionals work on resolving issues. The client also has the option to disable control at any time, ensuring privacy and security.

Before remote support tools like UltraViewer, computer issues often required manual tech support, which was time-consuming and expensive. UltraViewer eliminates the need for travel and minimizes downtime by providing immediate remote assistance.

Once the end-user sends an auto-generated ID and password, the IT technician can quickly access and control the computer. This eliminates the need for screen-sharing and provides direct control, expediting the troubleshooting process.

UltraViewer also offers a direct chat feature, allowing technicians to communicate with clients and share links, answer questions, and transfer files. This enhances the troubleshooting process and provides visibility to the client.

Security is a top priority for UltraViewer. Users can only control a computer if the UltraViewer ID and password have been shared with them. Additionally, a new ID and password are generated each time the program is used, further enhancing security.

When registering for an UltraViewer account, users are required to provide personal information such as name, email, phone, and language. However, UltraViewer assures that this information is never shared or sold to third parties.

Compared to its competitors like TeamViewer, UltraViewer stands out as a free alternative for personal use. While TeamViewer offers similar functionality, it is primarily a commercial software with a price tag.

Installing UltraViewer is simple, requiring users to download and run the setup wizard. The software is compatible with various Windows operating systems, including XP, Windows Server, Windows 7, Windows 8, and Windows 10.

It's important to note that UltraViewer is not currently compatible with macOS or Linux, limiting its use for IT professionals working with different operating systems.

Overall, UltraViewer is a reliable and user-friendly remote control software that provides free and easy IT support. Its secure features and direct communication capabilities make it a valuable tool for troubleshooting and remote assistance.